Call Us

Do you have a question or problem and need to speak to a real, live person? 

Please feel free to call us at (716) 256-3533.

Our customer support phone hours are 10:00 am to 5:00 pm Eastern Time (U.S.-New York Time) Mondays to Fridays. 

If you get our voicemail, we may be helping other customers. Please leave a voicemail message to let us know what you need help with. Be sure to provide the following information so that we can get back to you and assist you promptly and efficiently:

  • your name
  • the name of your school or organization
  • phone number
  • email address
  • the number of your order, purchase order, or invoice