Frequently Asked Questions

I'm not sure which materials I should get. Can I talk to someone about what to order?

We are here to help you! As experienced teachers ourselves, we can help guide you to what materials will work best in your context -- whether you're volunteering low-literacy adults in a face-to-face classroom, tutoring kids online, or teaching advanced students at a college or university.

Use the links at the bottom of this page to call or email us.

I don't teach North American English. Do you offer materials that match other dialects of English?

The 5th edition of the Color Vowel® Chart was developed for teachers and speakers of North American dialects of English.

If you're teaching students who need to learn the vowel sounds that are closer to those of British dialects of English, you can visit our RedBubble shop and purchase a copy of the Commonwealth Edition of the Chart.

How do I use my Color Vowel® materials?

Make sure that your Color Vowel® Chart doesn't end up merely as wall art in your classroom! Your English language learners will benefit greatly from interacting with the Chart every day!

If you find that you're not sure what to do once you've introduced your students to Color Vowel, then we recommend that you come train with us and become a Color Vowel® Level 1 Trained Teacher or even a Level 2 Certified Teacher.

You've equipped your classroom, now equip yourself with truly exceptional professional development. Check out our training opportunities at learn.colorvowel.com.

How can I get a copy of your book?

We don't sell our book, The Color Vowel® Approach by Karen Taylor and Shirley Thompson, on its own, but you DO get a hardcopy of this essential guide to all things Color Vowel when you purchase any of our Starter Kits.

You can get a digital copy of the book when you take our Level 1 training courses.

Do you accept purchase orders?

We do! We are happy to take purchase orders from your program, school, or organization. Be sure to include all contact information, shipping and billing addresses, and any tax exempt numbers. Just send a .pdf or electronic copy of your order to customersupport@colorvowel.com.

We can also provide quotes if you need help in putting your purchase order together. We'll invoice you electronically when your items ship.

What are my shipping options?

We usually ship via USPS. When you place your order, be sure to check the expedited shipping option if you need your items in a hurry!

When will I receive my order?

Most orders are shipped within 24 hours, so you should get your materials within a few days, depending on what shipping option you picked.

Do you ship internationally?

At this time we do not currently ship outside of the United States.

However, you can purchase copies of the Color Vowel® Chart and other merchandise items from our RedBubble shop. RedBubble ships to most countries in the world.

What do I do if something is wrong with my order?

Our goal is to provide you quality teaching materials with exceptional service. If you receive the wrong items or if your order is damaged in shipping, please refer to our Return & Exchange Policy.